Zeitgeist Consulting |
Shifting Thinking
At Zeitgeist Consulting we are known for our use of design thinking with a human-centred focus.
Our approach is a non-linear, iterative process, particularly suited to ‘wicked’ or unknown problems that need a new way of thinking to solve. Our approach brings teams together to challenge assumptions, redefine problems, and creates innovative solutions to prototype and test.
Our approach is a non-linear, iterative process, particularly suited to ‘wicked’ or unknown problems that need a new way of thinking to solve. Our approach brings teams together to challenge assumptions, redefine problems, and creates innovative solutions to prototype and test.
Design thinking provides a recipe for organisations to break away from the old pattern of ‘doing the same things over and over again but expecting different results’.
We help you to harness new ways of thinking and working to create the platform for a more resilient, higher performing, and innovative organisation with willing people who love to work there.
What We Deliver |
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• ORGANISATIONAL DEVELOPMENT & DESIGN
• CHANGE MANAGEMENT AND TRANSFORMATION • CULTURE AND INNOVATION • LEADERSHIP DEVELOPMENT • HUMAN-CENTRED DESIGN • SERVICE DESIGN • SOCIAL RESEARCH • AGILE/ NEW WAYS OF WORKING • FACILITATION, CO-CREATION AND ENGAGEMENT |
• COACHING FOR PERFORMANCE
• SERVICE EXCELLENCE • CONTINUOUS IMPROVEMENT • CUSTOMER EXPERIENCE (CX) JOURNEYS • STRATEGIC COMMUNICATIONS • REGULATORY AND COMPLIANCE ADVICE • BUSINESS PROCESS IMPROVEMENT • COMPLAINT HANDLING COST ANALYSIS |
Our Experience Tells Us
That if people understand why the change occurs and have an opportunity to share learnings or ideas that they have developed during their years of experience, they will accept that change needs to occur. We also find buy-in is vastly improved; meaning that the costs associated with managing the fall out of imposed change are significantly reduced.
We have worked with a diverse range of clients in many different industries since our inception in 2010. Because we provide bespoke solutions that is underpinned by research on world class practice and time spent observing in the business, we get to really know your business and people. We build the trust that is so important to getting them to come on the journey with us. It becomes just like working with a group of old friends
We have worked with a diverse range of clients in many different industries since our inception in 2010. Because we provide bespoke solutions that is underpinned by research on world class practice and time spent observing in the business, we get to really know your business and people. We build the trust that is so important to getting them to come on the journey with us. It becomes just like working with a group of old friends
Contact UsI'd love to chat with you about how we can meet your needs
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Tania: 0409 978 840
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Send us a message through the Contact Form
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